Privacy policy
At HAYCA The Label, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website or place an order.
Information We Collect
When you place an order or contact us, we may collect personal information including:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment details
- Order history
We may also collect non-personal information such as browser type, device information, and website usage data to help improve our website and customer experience.
How We Use Your Information
Your information may be used to:
- Process and ship your orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Send marketing emails or promotions (you can unsubscribe at any time)
Payment Information
Payments are securely processed through third-party payment providers. HAYCA The Label does not store your full payment card details.
Sharing Your Information
We only share your information with trusted third parties when necessary to operate our business, including:
- Payment providers
- Shipping and courier companies
- Website and marketing service providers
We do not sell or rent your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content.
You can choose to disable cookies through your browser settings.
Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Hayley at haycathelabel@gmail.com